NK
Nontokozo K

1 reviews | Active since Feb 2012

10 Jul 2015, 12:52

R99 unknown debit

I am so shocked as I just received an sms for R99 debit that just went through on my account. Ref.RISKFIN-CARES16479. I don't even know what is this riskfin-cares! Please rectify my account and bring back my R99 for I did not have any agreement nor sign for this thing.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 Jul 2015, 13:24
Official
Hello ntokozo212,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 720101.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)