HB
Hlulani B

1 reviews | Active since Nov 2015

16 Feb 2016, 08:34

R99 ****

I have been having problems with the R99 ****. the bank has not been able to help me. I am incurring costs every month becouse i get charged for the cancellation and reversal of these debits. Every month it is a new company that tries their luck in my account i a tired of phoning the call centre every month to try and sort this out. I need a permanent solution otherwise I will ultimately be forced to close my account.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply16 Feb 2016, 09:36
Official
Hello Mathebula9,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 869494.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)