MP
Monique P

1 reviews | Active since Sept 2020

16 Jan 2023, 15:37

R99 POSSIBLE DEBIT ****

good day FNB

i have an unauthorised R99 coming off my account and wish to know who it is . I have tried private banking chat and when I ask what the debit order is for I get disconnected or transferred many times over the last 10 days . is it a *****ulant transaction? can someone call me back to resolve this issue and correct the error.

0
Replies (2)
MP
Monique P's update23 Jan 2023, 11:35
Reviewer Update
dear FNB,

your team rep**** on email with a weak response to my request for informaiton on the debit order recipient. who are they and why were they allowed to take our cash.

this is poor service and we will have to take this further if we get no resolution from your team.
MP
Monique P's update01 Aug 2024, 08:58
Reviewer Update
this is not resolved, 18 months later and the unauthorised debit order is allowed again.
no man FNB!!! what must we do for you guys to take action and find out who these smasters are????