R99 First 3 months business insurance. That you can't get rid of.

For one year i have been trying to take off a Compulsory R99 business insurance that fnb made me take out when opening my account. They said after 3 months i could phone in and get this taken off. I sit more than a year later still trying to get this insurance off, on countless phone calls to many departments and no one can assist. FNB INSURE *** I71667