1 reviews | Active since Mar 2016
R880.00 missing in my account ( not accounted for)
As at 16th October Monday 2017, I had R10.96 in my cheque account avilable balance. Bidvest debited their R1034.28 nd my account available balance became -R1023.32. R2840 deposit which ws held by FNB on behald of Bidvest was released back into the account and to my shock the available balance was now R936.68 instead of R1816.68. i bought lunch at Galata and available balance was R836.68 and sent ewallet of R300, which available balance beecame R536.68 as we speak which i transferred all into my savings account this morning. R2840.00 - R1023.32 = R1816.68 BUT to my utter shock it was R936.68
Where is the R880.00????? I need answers and my money back.
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)