1 reviews | Active since Jul 2017

19 Dec 2022, 10:51

R5000 disappeared from my account ***

Worst service from FNB. I requested for call recordings over a month ago just to evidence the incompetency and inconsistency with their staff. I am dealing with 5 different departments and different stories. R5000 holding deposit has disappeared from my account, no records of the money period however I have incontact messages that vindicate the records of the R5000. My so called Banker has gone AWOL, no regard for me and the financial abuse I am currently experiencing. This morning I phoned to check the status of my complaint. I am told its resolved yet no has made contact with me to even explain what’s resolved. My festive season has been ruined and FNB does not seem to care.

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Replies (1)
's update19 Dec 2022, 13:15
Reviewer Update
Hi

This is just for show, your agents are despicable and totally stand against FNB's ethos. I will take you serious once this issues is resolved for now kindly refrain from wasting my time. You had a month to sort this out.