RR
Rashmi R

1 reviews | Active since Nov 2011

11 Oct 2016, 11:36

R50 per eft! ****************!

<p>Fnb has charged me R50 to make eft payments from my savings account yesterday. This account is linked to my platinum cheque account. </p> <p> </p> <p>I have now now been charged R200 for four payments!!!! Some of which were to other fnb accounts. This is ****************. How do you justify these prices?? It is outrageous! I want my money back! R200 is a huge amount of money. With no warning. Nor did you send me the payment notifications I requested. By far becoming the worst bank in the county. Pay me back my money </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply11 Oct 2016, 15:40
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.

Your reference number is ***

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)