****** R4999 from my account ZERO REFUND OR FEEDBACK

After being a loyal PRIVATE clients customer that provides thousands of rands a month in banking fees this is how im treated. On 29 Jan 2026 R4999 was ****** / ***** from my account without me accepting or approving any transaction. I imediately contacted the ***** department about this R4999 "Clicks Online" transaction where i have not ever purchased anything from, Everything was blocked imediately, new cards was ordered. I had to go to the branch and sit there for over 1hour to get my app working again and a temporary card (Which i had to PAY for) where non of this is my fault. R4999 have still not been returned to me, nor card replacement fees. I expect my money back and those accountable for *****ing brought to justice. / Private Fusion Account.