1 reviews | Active since Apr 2014
R425 BANK CHARGES
Good day<br> <br> I am submitting this complaint for the attention of the Worcester branch for dragging their fit in regards to the bad customer experience I received I have been a loyal customer of First national Bank for years. However recently I feel I have been hard done by the bank where each every month I am being charged R425 For bank charges for unpaid Debit orders in which some of the debit orders are bogus I did followed with them in which they promise I closed the existing cheque account with them and open another in which in did. However from that proposal nothing has come from it I am still being charged for unpaid charges and I did followed with 3 times for a same thing in which they didn't assist me they promise to followed with me within next 48 hours in which it has passed with me receiving any notification from them about my problem mind you I also took up a savings option with them. <br> <br> The experience has lead me to take my services some else the \theme how can we help you has now changed of how can we ***** you"I would like hello peter to assist to close all my existing accounts with them and give me my savings immediately the thought of going to First National B"""
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 692437.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 692437.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
