R25000,00 FNB SMART DEVICE LAPTOP GIVING MAJOR ISSUES (has been since DAY ONE!)

Guys ---- I'm so sick of **** service in this country. I bought the laptop for my studies online,and I needed a high spec laptop. SO I am unable to send through my projects at the moment,as it got so bad over the last 3 days,that I'm done!! Only had the laptop for over 2 months...

So let's go back to the beginning for this story,as even THAT was a BAD EXPERIENCE!!

AS I SAID, EVEN THE DELIVERY WAS BAD! Firstly,the courier that dropped it off,scared the HELL out of me! When he got here,I walk outside to the parking bays (we're in a complex) and wave at the two sitting in the car. They stay in the car staring at the radio (obviously listening to something intently), and the passenger shows me to wait..when the he main delivery guy gets out,I hear the stuff they're listening to.It was not the radio it was a guy saying some VERY anti everyone not african stuff..This has me looking around,as I didn't like it. Next moment he roots around in the back of the van - I have never seen stuff bunched together so badly. Through out this he keeps looking me up and down. He then hands me the box with the laptop in,points to my tattoos after staring at me quietly for a while and says 'Is that JEW writing?' I say 'excuse me??' He says,with a raised voice this time' Is that JEW WRITING on your arms???' This freaks me out even more and I explain it's not hebrew but from the lord of the rings. He stares me up and down,as is the driver... I say 'thanx guys' with a smile. They just stare me up and down,say nothing and leave. As this is SA and they have my address now,I decided not to contact RAM in fear of what might happen if they had to address it,after hearing what they were listing to in the car I was not taking chances!!....SO THAT IS HOW THIS STARTED.GREAT,RIGHT??

So to the LAPTOP ISSUES! I open it up,set it up. 30 min I have my first issue. Keyboard won't work. After 4 hard boots,I works again. Then at work 2 hours later the laptop wont accept my password.This continues for 3 hard boots. And then it works. After I get home I have the same issue. I was forced after 2 hours of the same issue to do a factory reset. This solves the password issue. After I plug it in to the HDMI I get half a screen with white vertical lines and half movie. This continues for a while. I decide to update all drivers and do windows updates. It solves the immediate issues..Well for 2 weeks. Then when I close the pc screen to put it into standby mode while making coffee or at night,when I open it back up I get a complete screen full of vertical lines (not just white lines but a blend) but after a while it goes away,and then it's sorted. Anyway this annoyance continues for a while.I'm told to update my GeForce Experience - I do this and it gets even worse. Now my games won't start,I struggles to connect to the internet and the list goes on,and I still have the vertical color/white lines across the ENTIRE screen now,which do not go away - I'm forced to hard boot everytime...So I'm told by an IT tech friend of mine to do a factory reset again,and if the issues continue that it is definitely a motherboard issue. So I do a reset with just the programs and settings being installed from scratch - Issues still persist.I then do a complete factory restore - Screen issues still persist. So when I work and I leave my laptop for a bit,the screen, upon wake up goes white (vertical lines) and it won't sort out until I do a hard boot!! This makes me loose my work,my time and costs me money every time I have to go to a work space to rent a high spec machine for the day to do my work on!! THIS IS CLEARLY A FAULTY MACHINE GUYS!! I HAVE MISSED MY LAST 2 DEAdLINES ON TWO OF MY COURSES!! SORT THIS OUT NOW!! I KNOW THE LAPTOP COMES WITH A GUARANTEE,SO SORT IT OUT!!