NB
Nick B
1 reviews | Active since Feb 2014
25 Feb 2019, 02:03
R20 FREE airtime/data?
Received an SMS on Friday stating the following:
"FNB:-) Get a FREE airtime/data voucher valued at R20 when you buy airtime or data. Simply dial *130*321#.FNB a Div of FRB"
Did exactly the above, was billed for the Airtime, and a service charge, but no sign of the promised R20 "FREE" airtime/data.
I'm not interested in a long-winded explanation, the SMS received was short and to the point with no additional T's and C's. I just want what was promised, that's all.
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Replies (2)0
Replies (2)
FNB (First National Bank)'s replyOfficial
25 Feb 2019, 09:03Good Day Nick Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. Ref: ***NF Regards, Hello Peter Team Tel number: ***
FNB (First National Bank)'s reply25 Feb 2019, 09:03
Official
Good Day Nick Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. Ref: ***NF Regards, Hello Peter Team Tel number: ***
NB
Nick B's updateReviewer Update
27 Feb 2019, 13:33Airtime received, thanks. Will change rating as soon as I'm able to.
NB
Nick B's update27 Feb 2019, 13:33
Reviewer Update
Airtime received, thanks. Will change rating as soon as I'm able to.