1 reviews | Active since Feb 2017
R1.99 service at R199.00 Service fee.
I am at my ever end with FNB. If management and senior management in the Premier suit cant help you as FNBs slogan is "How can we help you", I have lost ALL faith in FNB and refuse to beg for less than average service and for FNB to just do their work, you cannot expect Premier service when just plain standard service is impossible to get from FNB. I am currently waiting for the department to call me regarding my request to close my accounts.
Good day Marcus,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference *** was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
Good day Marcus,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference *** was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints Team
*** (option one)