SS
Shaun S

1 reviews | Active since Sept 2012

27 Aug 2018, 10:18

R1500 gone? CONEXIS X1 SMARTPHONE

Please remove the pledge on my savings pocket Bank: FNB/RMB Account Holder: Mnr Shaun Stander Account Type: Savings Account Account Number: ********** 5556 Branch Code: 250655

The pledge was put on when i took the R150pm smartphone Conexis X1 that is now settled today, now nobody wants to assist me removing the pledge. This is upsetting.

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Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Aug 2018, 10:51
Official

Good Day Shaun ,

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***

FNB (First National Bank)
FNB (First National Bank)'s reply27 Aug 2018, 12:08
Official

Good Day,

Kindly be advised that they will contact you.

Regards,