1 reviews | Active since Jul 2018
R13.95 Ewallet fees ?
Going through my account statement and noticed that some of my ewallet transactions were charged R13.95 instead of the advertised R10.95 ... it does not make sense to me and would like some clarifications, please!
Good Day Jonathan Ngbonga ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to E-wallet and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Jonathan Ngbonga ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to E-wallet and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***