1 reviews | Active since Nov 2016
R100 for a card I never request
I have been billed for a card replacement R100 and did not request a new card.. I sent a query in whereas an inexperienced employee responded to me not understanding me.. Please show me proof of my signature for a new card.. ********** Q
Good Day Warren
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Warren
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***