OJ
Oluwaseyi J

1 reviews | Active since Mar 2015

09 Mar 2015, 17:45

R10,300 for school fees inside FNB ATM Musgrave

Today 9th of March, 2014, i went to the FNB branch in Musgrave to deposit some money for Cousin schools fees, i got to the ATM to deposit the sum of R10,300, i followed all instruction as usual, the machine was busy counting the money and when i expected a receipt of the deposit, it printed a slip which says \ Your cash deposit was unsuccessful "i waited to get the refund of R10"

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 Mar 2015, 08:39
Official
Hello jot01,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 642287.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)