QUIT FNB-GO FIND A BANK THAT TRULY CARES

Pathetic, Pathetic, Pathetic. I have been having issues with FNB whilst dealing with the business banker. Nothing has changed till today. The lack of level of professionalism, lack of sense of urgency and lack of understanding of simple emails is simply astounding. Couple this with the fact that the CEO does not acknowledge his customers when out of sheer desperation and frustration you send him an email is simply stupendous and disrespectful to say the least. I have never in all of my business career encountered such a poor level of competence from any business. You can send the CEO Jacques Cilliers an email(verified by an FNB employee), you can copy in customer care, business care and get an immediate response to say you will be contacted in 24hrs-this is the biggest lie yet from any bank to a customer. You send emails seeking clarity and get no response, if you do get a call they have not read the email and simply make their own statements-yes that is you M. Spies from FNB(by the way, still waiting for your feedback on that strange contract that you stated I refused to sign-READ THE EMAIL AND REVERT TO YOUR CUSTOMERS). I cannot even get my business loan statement from FNB in order for the accountant to finalise year end statements). FNB proudly states voted best business banker for 7 years-by who and how distorted must these figures be based on my experience. So I have sent business care, customer care, the CEO and now finally hello peter has to unfortunately see my frustration. Hopefully the CEO respects his customers enough to ensure that they get treated like customers.