Quick sell home loans is a ****

This pathetic bank has useless people working in it, they just don't care about anything, i sent a query days ago and till now they never bothered to update me or say anything. i understand why there is so many complains about them, they just don't give a ............... they said the quick sell process will be quick and promised 60days, which never materialized and all i did was ask what is taking long and how many more months ???