PP
Petia P
1 reviews | Active since Oct 2012
12 Nov 2019, 11:06
Quick response. Thank you
I would like to say thank you to everyone at FNB who helped me resolved my issue and special thanks to Anjelique Feldman, There was card ***** on my account and as I am based overseas, it was a huge initial hurdle to get through, hence I did write 1 star review previously. Response from FNB since then was extremely quick in resolving my issues. I received my new card today overseas, even thou I was not expecting it for 20 working days. I am still awaiting for the ********** transactions to be reversed, however my trust in FNB has been restored and I have no doubt that this will be resolved in due time as well.
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Replies (1)FNB (First National Bank)'s replyOfficial
13 Nov 2019, 10:27Good Day Petia
We've received your compliment. Thank you so much for taking the time to compliment our staff. We will be sure to pass on your thanks and comments to the relevant department remember we value you as our client we endeavor to assist you with any requirements you may have in the future.
Regards
Hello Peter Complaints Team
We've received your compliment. Thank you so much for taking the time to compliment our staff. We will be sure to pass on your thanks and comments to the relevant department remember we value you as our client we endeavor to assist you with any requirements you may have in the future.
Regards
Hello Peter Complaints Team
FNB (First National Bank)'s reply13 Nov 2019, 10:27
Official
Good Day Petia
We've received your compliment. Thank you so much for taking the time to compliment our staff. We will be sure to pass on your thanks and comments to the relevant department remember we value you as our client we endeavor to assist you with any requirements you may have in the future.
Regards
Hello Peter Complaints Team
We've received your compliment. Thank you so much for taking the time to compliment our staff. We will be sure to pass on your thanks and comments to the relevant department remember we value you as our client we endeavor to assist you with any requirements you may have in the future.
Regards
Hello Peter Complaints Team
