NT
Naum T

1 reviews | Active since Sept 2010

09 May 2017, 16:19

Quick and efficient response

<p>I would like to thank Thandeka Nozibele for her speedy response and advise when I was struggling to do an online transaction. She tried to contac me telephonically, when she couldn't get hold of me. She sent me an e-mail with all the steps I needed to solve my problem. Within five minutes, my problem was solved and I managed to do the online transaction which was very crucial. Thumbs up for a wonderful service.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 May 2017, 16:46
Official

Good day Ms. naumt

Thank you for advising us of the positive service experience, please note that we have logged this matter as a formal compliment with the following reference number: ***.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

Best regards,