Questionable ethics

To whom it may concern,<br> <br> I would like to direct the attention of someone at FNB to my complaint lodged on 09 February 2016 with FNB, call reference numbner Rs *** to which I have not received any feed back to.<br> <br> I have complained about this issue in the past, but I unfortunately lost the reference number to follow up with. Both times you have completely ignored my complaint, I truly feel that your actions are highly questionable and you know this to be true. <br> <br> We your customers have been paying for your greed for far too long.<br> <br> Please give this the attention it deserves, I will wait for a resolution on this until 01 March 2016 before reaching out to the banking ombudsman for help.<br> <br> Kind Regards,<br> <br> Stuart