XN
Xolani N
1 reviews | Active since Jun 2020
12 Jun 2020, 06:59
Query Reference ***Q
FNB has debited total amount of R510 on my cheque account from the 2nd of June to the 11th of june 2020. References are Fnb. OB and monthly services fee. I was promised a standard monthly fee when they ask me to switch to cheque account which was not to the sum of debited amount. I'd like to have my money back and leave FNB in peace
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FNB (First National Bank)'s replyOfficial
12 Jun 2020, 11:07Good day Xolani Ngidi,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***F.
Regards, Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***F.
Regards, Hello Peter Complaints Team
***
Best regards,
FNB (First National Bank)'s reply12 Jun 2020, 11:07
Official
Good day Xolani Ngidi,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***F.
Regards, Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***F.
Regards, Hello Peter Complaints Team
***
Best regards,