dJ
david J

1 reviews | Active since Dec 2016

23 Dec 2016, 12:02

que in tellers one hour and counting

<p>at the moment fnb bayside tableview branch, I have been in que for hour and there is still people in front of me. if fnb ad says "how can we help you" add this one " how can we help you tomorrow"</p>

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply23 Dec 2016, 13:53
Official

Good day

Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.

Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.

The reference number is ***NF

Regards

Complaints Resolution

Veni Soobramany

Email address: ***

Tel number: *** (option one)

dJ
david J's update23 Dec 2016, 14:58
Reviewer Update

I get a call from FNB, which really upsetting to hear rather than creating solution, they will limit tellers two only in Bayside FNB Branch from 2017, will cause a chaos in business times.
FNB creating more excuse than creating solution for their people.