quality service

<p>I tried to reach FNB Smart Device Deprtment on the phone and online for my application but to no avail because the phones were cutting while i was holding and also that i kept on being referred to one person to the next wasting time with no proper help that i wanted. I remembered earlier on when i did my first application i was helped by a lady called Brumilda from the same department and she was effortlessly very good and quick. I simply went to my email and sent her one explaining what i wanted and she responded to me in no time with a favourable response and the next thing the department calls me acknowledging my enquiry and application. Brumilda has excellent service and very good interpersonal s****s because she helped me a lot and solved my problem.</p>