mV
monica V

1 reviews | Active since Apr 2013

19 Jul 2017, 13:59

Qualify for eBucks Rewards

<p> Im 52 and dont have a phone that is compatable to download FNB phone app, so i dont qualify for ebucks . I use internet banking nearly everyday . I feel this is dis crimanation . Not everybody can afford to buy new or the latest phones . <br /> <br /><br /></p>

0
Replies (3)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Jul 2017, 15:17
Official

Good Day

I have logged a formal complaint on your behalf. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: ***

mV
monica V's update02 Aug 2017, 11:43
Reviewer Update

Good Day ,

Im inquiring for feedback regarding Ref. ********** .

Thank you Monica Vlok

(and not Flok)

mV
monica V's update05 Oct 2017, 11:57
Reviewer Update
2 months and no phone call or feed back