****py support from FNB for electronic platforms

Since October 2019 i have been communicating with FNB (phones calls, emails, online chats etc.) to get any of their electronic platforms to allow my to increase/decrease my credit card limit on the platform. But i'm afraid that after almost 6 months they have still not been able to resolve my problem. FNB have tried to assist but as soon as they reach a dead end they blame it on something totally unrelated. Very frustrating experience, .. it it wasn't for the FNB ebucks and slow lounges i would have changed banks 5 months back !!