GC
Gavin C

1 reviews | Active since Jul 2011

15 Nov 2019, 17:05

****py service!!!! Incompetence!!!!

Man but I'm do sick of this **** service. Lost my cards 3 weeks ago and FNB have only managed to send me 1 of 4 cards to date. Now my card has been deactivated and they refuse to reactivate it because I am unable to sign into my FNB App. Only othercway is to use another activated card WHICH I DO NOT HAVE as FNB did not send them!!!!!! What if I did not have an App or other cards???????

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply16 Nov 2019, 08:22
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is  ***

Regards

Hello Peter Complaints Team 

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