1 reviews | Active since Jun 2011
Puzzled FNB Response
I have today app**** for an increase on my credit card limit online with FNB but was declined yet they are prepared to offer me an overdraft and a Personal loan for way more than I actually require the increase for. How is that possible, is it just so that they can have another service fee and interest charge on another credit agreement or what. Can someone please possibly explain how that works.
Good day Antonio,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Credit Card for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one
Good day Antonio,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Credit Card for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one