MM
Mofolisi M

1 reviews | Active since Dec 2018

18 Nov 2019, 17:11

Putting customerrs under heavy debt

My Premier Credit card previously used to give me 55 days interest free, all of a sudden it now gives me 30 days interest free. The change just got implemented no consultation or what so ever. When you make enquires the call centre agents tell you its still the same i am so disappointed in Fnb.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Nov 2019, 08:44
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is  ***NF

Regards

Hello Peter Complaints Team 

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