Put me on hold to continue her party with her friends

<p>Good Day,</p> <p><br />I recieved the worst service I have ever received.<br />The lady SHIREEN answered the phone put me through the verification system and then asked me to hold.</p> <p><br />She forgot to put me on hold and then shouted to her friend Ashely to come and drink some coke , she then shouted to Mikayla to come join the big fat party they where having while I was on hold for close to 10 minutes and my airtime then died. I then need to put new airtime and phone in again where I spoke to a lovely lady who finally helped.</p> <p><br />Who the hell do these people think they are , there are people out there that wish to have a job and you decided to employ people who don't care about anything , they more interested in drinking coke with there friends than helping the customers who pay there salaries every month. Every single time I phone into FNB there is always a problem. I think you are the worst bank EVER!</p> <p><br />I want that recording and I want this problem sorted out!</p> <p><br />Thanks</p>