rH
renee H

1 reviews | Active since Mar 2010

22 Feb 2016, 13:40

Pure harassment - nothing else

My Clicks credit card is overdue and i have a pending Ombudsman complaint on my corresponding FNB card. I received 27 calls from them last week on my cell, 4 to work and one to my Supervisor. Now you tell me how this is not harassment. I consulted with an Attorney on the week-end and yes, i will be bringing harassment charges against the bank should this persist. You have contact details to contact a person not to harass them. Have you got nothing better to do with your time? I will now let that phone ring in its glory and if you phone to me work again watch what happens. You have been warned accordingly. Oh, what, another call .... keep it up, you are escalating the amount of calls to my cell phone and providing me with more proof.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply22 Feb 2016, 15:05
Official
Hello reneeh,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 873501.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)