Purchased Electricity waiting for sms

Item: FNB (First National Bank)
Rating: 2
Author: Surene E

I purchased electricity 9:30pm on 30 June. First R350 and have not received the code to put in my meter. Then 2 times more and I am still waiting. I had to go in to town(I live outside of Rustenburg), and purchase electricity at a fuel station. So fnb cost me driving in to, 3 times of purchasing electricity. How I wonder will I get everything back?

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Replies (1)

FNB (First National Bank)'s replyOfficial

01 Jul 2015, 09:23

Hello Surene E,

Good Day Surene Etsebeth,

***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

Thank you for taking time to Speak to me, i hope your complaint was resolved to your satisfaction.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply01 Jul 2015, 09:23

Official