1 reviews | Active since Feb 2015
Prvs problem still not resolved! you did nothing!!
Melinda Duvenhage- I dont think you are very efficient at doing your job properly! reference number is 859261 from my previous complaint has still not been resolved!! so here i will write a second one! How long can it take you people to sort out an address! <br> <br> I got passed on from TJ mesatywe (FICA)- to Nomhle at Premier (who didnt even bother responding to the email) she was cc-ed in- She obviously doesnt deserve to work at FNB and her position should be re-looked at!!! I then got a call from Jackie, who spoke so kindly and sweetly over 5 days ago and she hasn't had the decency to get back to me! You guys are running a F****** circus! I do not want to be a part of your pathetic troops! Put me through to your top managers!!! I cannot deal with your level of incompetency and absolute disregard for your clients! have had enough!!! I will now be writing on Facebook on your FNB page and naming each of you- hopefully then something can get done!
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
