NM
Nhlanhla M
1 reviews | Active since Sept 2014
09 Jan 2019, 20:13
Prorated premiums
I canceled my smart device insurance last year December and today i got my prorated premiums which was R241.79. Am curious to know how did you guys get to that number. Been paying R297 from August 2015 till last December 2018, only claimed twice. So thats like 40 months and about R12000 paid to the smart device insurance. So help me out here how the hell did you get to R241? Safe to say i won't be taking any smart devices or insurance from FNB and am sure as hell not gonna recommend to anyone.
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FNB (First National Bank)'s replyOfficial
10 Jan 2019, 12:08Good Day Mr. Mahlangu,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply10 Jan 2019, 12:08
Official
Good Day Mr. Mahlangu,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)