LL
Lydia L
1 reviews | Active since Nov 2019
19 Nov 2019, 14:46
Proof of payment.
I do not have a FNB account but made a deposit at FNB ATM but the recipient says that they did not receive it and I have no proof because the ATM had run out of paper. How do I get proof of payment?
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FNB (First National Bank)'s replyOfficial
20 Nov 2019, 08:50Good Day Lydia Louw
We thank you for taking the time to highlight your concerns and in order for us to be able to log a formal complaint can you provide us with the date of the deposit, location of the ATM,account number and the amount. Upon receipt of this information we can forward this matter to the relevant department to investigate this further and contact you with feedback.
We thank you for taking the time to highlight your concerns and in order for us to be able to log a formal complaint can you provide us with the date of the deposit, location of the ATM,account number and the amount. Upon receipt of this information we can forward this matter to the relevant department to investigate this further and contact you with feedback.
Regards
Hello Peter Complaints Team
Hello Peter Complaints Team
FNB (First National Bank)'s reply20 Nov 2019, 08:50
Official
Good Day Lydia Louw
We thank you for taking the time to highlight your concerns and in order for us to be able to log a formal complaint can you provide us with the date of the deposit, location of the ATM,account number and the amount. Upon receipt of this information we can forward this matter to the relevant department to investigate this further and contact you with feedback.
We thank you for taking the time to highlight your concerns and in order for us to be able to log a formal complaint can you provide us with the date of the deposit, location of the ATM,account number and the amount. Upon receipt of this information we can forward this matter to the relevant department to investigate this further and contact you with feedback.
Regards
Hello Peter Complaints Team
Hello Peter Complaints Team