Promises, promises, promises and the nothing

<p>FNB, </p> <p> </p> <p>This is the last time I am asking for help. The next time I am referring this case to the National Consumber Commission.</p> <p> </p> <p>Please fix my Voicemail which is not working. I have asked about 15-20 times and each time they ask me if I have set it up correctly and then refer me to the technical department - which is the last time I ever get helped or hear from FNB.</p> <p> </p> <p>In fact, it is so bad that one of your consultants called me to ask if I was happy with how you "<em>resolved" </em>my problem and was shocked when he heard that it hadn't been solved. In fact he promised to follow up and that was the last I ever heard from him.</p> <p> </p> <p>This on top of the fact that you "accidently" blocked my cellphone number leaving me stranded for hours until one of your supervisors was kind enough to help me.</p> <p> </p> <p>I am about a stones throw away from cancelling my contract and returning to a cellular provider who actually knows what they are doing. </p> <p> </p> <p>The worst is I used to tell everyone about how great your service is/was - now I look like a ***** as I have been let down by the company I was telling everyone was so great. Thanks.</p> <p> </p> <p>Fix it!</p>