Promised to phone back with deduction explenations and does not
<p>We have a FX deduction on our FNB business account. The lady at FX could not tell met what it is and promised me that she will find out and come back to be. We verified my cell on and email.</p> <p>This is last week Thuersday, I think it is save to say that she is not planning to get back to me.</p> <p>FNB please handle this with your staff and get back to me asap.</p>
Our sincere apologies for any inconvenience you may be experiencing in this regard, an investigation is underway and we will revert to you with feedback.
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Your reference for the above complaint is 934899.
Kind regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Our sincere apologies for any inconvenience you may be experiencing in this regard, an investigation is underway and we will revert to you with feedback.
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Your reference for the above complaint is 934899.
Kind regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)