XG
Xolani G

1 reviews | Active since Jun 2019

22 Jun 2019, 14:46

Promise not fulfilled

I'm very disappointed with FNB credit card private client service, I called yesterday wanting to downgrade to gold, they promised they will send forms even now I haven't received the forms. If I was applying for upgrade the forms will be sent immediately

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply24 Jun 2019, 10:06
Official
Good Day Xolani Gumede
  
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. 

Ref: *** 

Regards, Hello Peter Team Tel number: ***