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Am so frustrated by FNB, I changed my surname back in 2022. To this day Whenever I make payments my proof of payments and statements still depicts the old surname, everything needed was submitted as far as KYC is concerned, I used secure chat services that consult **** to me and said it’s fixed, I was referred to online banking services they blocked my profile. I am main banked at FNB and am really considering moving to other competitors.