kK
koporisto K

1 reviews | Active since Apr 2017

04 Sept 2017, 09:30

Professionalism and Team spirit was Shown

Good day

I trust that you are well.

I would like to Compliment the First national bank branch in Vangate Mall Cape Town. On Saturday , 2nd September 2017. I accompanied my mother for a card replacement at their branch. As I was standing in ques, i observed the amount of team work their staff including the branch manager was displaying. the branch manager was on her feet walking across the floor helping clients. the was a lady by the name of Michelle as well. they were soo united! I, am not a FNB client. but the way that they presented themselves that day, makes me feel like changing banks. a BIG shout out to them!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Sept 2017, 10:26
Official

Good Day,

I have received your compliment that you logged. Thank you so much for taking the time to compliment the service you received.

I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"

We are truly glad to hear of the wonderful service you have received from our staff.
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Regards

Complaints Resolution

Naomi Petersen

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