NM
Nelson M

1 reviews | Active since Feb 2013

14 Dec 2015, 08:40

product application

On the 3rd of december I app**** for an fnb credit card and I received an sms and email that my application was being evaluated and I will be contacted shortly. Till today I am still waiting with no feedback whatsoever. <br> <br> I have given up on consulting my private banker as I realised I am better of handling my own banking affairs. I thought I would have all my banking centralised at fnb but boy was I wrong. I am thinking of even taking my business to nedbank as they have recently financed my car.<br> I thought I had made a right choice by switching to fnb but it only seems like I have to carefully think hard about it.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply14 Dec 2015, 08:48
Official
Hello makungp,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 832322.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)