Process ended before it even began!

<p>Dearest FNB Homeloan Team,</p> <p> </p> <p>It is so sad to see that 10 years down the line, your service is still leaves your potential customers frustrated. 1 call to your call centre and I am so worked up and now remember why I went to SA Homloans in the first place.</p> <p> </p> <p>I am a Premier client and the poor service from 1 division has be questioning why I even bank with FNB at all.</p> <p> </p> <p>I have requested to move my bond to FNB. I was informed that I need to give notice to SA Homeloans before FNB will even tell me if I qualify or not...? Seems a little backwards don't you think?? I specified when I made the call that this is a specific case with certain technicalities and I do not want someone who is just reads a screen to take on the case but it seems that is all I got. 10 years of 0 progress FNB. </p> <p> </p> <p>Thanks</p> <p>Lauren</p>