DM
Dimakatso M

1 reviews | Active since Jul 2018

16 Jan 2019, 19:29

Problems with InContact number

Last week I opened a Personal Cheque Account. Immediately there was an issue with my InContact number. i have been trying to get assistance on changing this number to no avail. instead i get pushed around from pillar to post. if i could could do this at a branch i would have but the type of job i do means i am only free after banking hours. please help Dimakatso

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply17 Jan 2019, 10:48
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
RegardsHello Peter Complaints Team*** (option one)