1 reviews | Active since May 2012
PROBLEMS WITH FNB AS USUAL
I was double charged by one of my services I have linked to a debit order on my account. I urgently needed to send the proof of payment through but as usual using the FNB app did not help at all. I requested the proof of payment to be emailed through to me but as expected.....nothing received. Maybe trying a different email address?.....tried that too but again nothing. Does anything from FNB actually work???
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***