Problems resolved! :)

Yesterday and the day before was frustrating! I desperately need my bank statements and FNB system was down. I wont go into all the details. Well, I complained on this platform and FNB came back to me. A gentleman called me and said that they had sorted things out but I still could not access my information on the mobile app. In frustration I called the call centre and they were able to email me the statements. I realize every company has issues from time to time. The staff at FNB wherever I went and called were polite and understanding. Thank you FNB for sorting out my problems. I know you cant wave a wand and resolve things instantaneously but you helped me and for that I thank all your staff. I have been with FNB over 12 years now and while there have been some hiccups along the way, I am not changing banks any time soon.