HM
Hendrina M
1 reviews | Active since Dec 2015
13 Dec 2015, 15:44
Problems at Wakkerstroom ATM
I tried to draw R2000 from the Wakkerstroom ATM. I did not receive any money from the ATM but the R2000 was taken from my account. Can you please correct this as soon as possible by reversing this transaction. I do need the money as soon as possible.
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FNB (First National Bank)'s replyOfficial
14 Dec 2015, 08:39Hello Karen Matthews,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 832296.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 832296.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply14 Dec 2015, 08:39
Official
Hello Karen Matthews,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 832296.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 832296.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)