CA
Caroline A
1 reviews | Active since Oct 2013
17 Aug 2015, 11:24
PROBLEM WITH TRANSFERS FROM BOND ACCOUNT
I tried the whole morning to transfer money from my Bond Account to my Current Account where I keep extra money for emergencies. I kept on getting an error 257 message. I spoke to the consultants at Online Banking, Telephone Banking and the Bond Department. I was told that they have a problem and it might only be solved within 48 hours. Not the first time this is happening. Not a happy customer at all.
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FNB (First National Bank)'s replyOfficial
17 Aug 2015, 11:37Hello Caroline Amrouni,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 741923.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 741923.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply17 Aug 2015, 11:37
Official
Hello Caroline Amrouni,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 741923.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 741923.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)