TM
Tlou M

1 reviews | Active since May 2017

31 May 2017, 19:50

Problem with temporary loan for FNB

<p>In five days I have app**** for temporary loan of which I know partially know it will be repaid on the 25june , on the 31 my employer deposited money for me for the funeral, however it was then taken . </p> <p>I tried to call FNB but they turned me down .</p> <p>I Dont know terms and condition of temporary loan hence I app**** on the cell phone .</p> <p>I got explanation of the terms and condition when I was complaining .</p> <p> </p> <p>All that I want is to get my money and go to attend the funeral .</p> <p>Sh iang and his people have spoken to me like I am stupid .</p> <p>Imagine what I m going through where will I get other money for the plain ticket ?</p> <p>FNB isn't bank to be trusted , they Dont take care of their clients .</p> <p>Regards</p> <p>Matlou</p>

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Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Jun 2017, 11:29
Official

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards,

Complaints Resolution

Naomi Petersen

*** (option one)

FNB (First National Bank)
FNB (First National Bank)'s reply01 Jun 2017, 11:30
Official

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards,

Complaints Resolution

Naomi Petersen

*** (option one)