AT
Arthur T

1 reviews | Active since Apr 2012

24 Feb 2016, 10:46

Problem with FNB ATM with draws in Ester park

At the moment there is only 1 ATM in ester park and it is at the Pick and Pay . i have complained about this and nothing is been done . at the moment i am paying R345 banking fees now also with draw fees because i need to draw cash when i need it . most of the time i find that FNB ARM s are off line or there are no in the area .<br> <br> My personal banker response to this is . Draw more money on a weekend so you have money in the week . Come on we all know what can happen when you have too much cash on you . FNB needs to provide a service and i an not getting it . it seem to me i will be forced to bank with ABSA . they have ATM all over . <br> <br> Can this be solved ASAP please .

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply24 Feb 2016, 11:07
Official
Hello teea,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 875045.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)