wP
williem P
1 reviews | Active since Aug 2014
18 Aug 2020, 09:11
Problem with debit orders
My Covid19 extended loan was approve and added to my account and to my surprise my debit orders still have been deducted from my bank account.My resolving loan, credit card and other loans.
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Replies (2)0
Replies (2)
FNB (First National Bank)'s replyOfficial
18 Aug 2020, 09:54Good day Mr. Williem Pretorius,
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is: ***.
Regards,
FNB Customer Resolution Center
***
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is: ***.
Regards,
FNB Customer Resolution Center
***
Best regards,
FNB (First National Bank)'s reply18 Aug 2020, 09:54
Official
Good day Mr. Williem Pretorius,
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is: ***.
Regards,
FNB Customer Resolution Center
***
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is: ***.
Regards,
FNB Customer Resolution Center
***
Best regards,
wP
williem P's updateReviewer Update
20 Aug 2020, 08:35I also app**** for the extra money I paid on my Homeloan to be paid out and the Homeloan pay out department does not process my application for the pay out .They do not respond on any emails
wP
williem P's update20 Aug 2020, 08:35
Reviewer Update
I also app**** for the extra money I paid on my Homeloan to be paid out and the Homeloan pay out department does not process my application for the pay out .They do not respond on any emails